Passenger guide
Missing baggage & lost items
Missing baggage
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If you have not collected your baggage on arrival, you must declare the missing baggage with your airline, which will make every effort to find it. The company or its assistant will give you a file number to keep. The company will inform you as soon as it locates your baggage. To keep track of your file, you can contact your company's Baggage Department or use their baggage search service online. |
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Lost items
The items found in the terminal are delivered to the Reception - Information desk.
You can find the opening hours of the desk here.
For an item forgotten in the plane, contact the baggage service of the airline with which you have traveled with.